Thursday, November 12

  • View video and complete self-reflection activity 


For EACH session: Select AM or PM Option of 11:00 a.m. to 1:00 p.m. EST OR 3:00 p.m. to 5:00 p.m. EST during registration process.

   Coach and Develop 

Drive individual and team performance. 

  • Improve team members’ performance by providing timely, honest feedback.
  • Conduct more effective coaching conversations through preparation.
  • Better identify the root causes of performance issues.
  • Use a guiding framework for a coaching conversation.


Take steps to sustain what you've started and maintain engagement. 

  • Recognize the importance of celebrating wins.
  • Determine opportunities and ways to celebrate and appreciate.
  • Understand how to maximize the impact of celebrating and appreciating others.

   Leader GPS and Next Steps 

Apply the Leadership Navigation System 

  • Put people first. Make your team your top priority, not the work.
  • Understand the big picture and how your team impacts it.
  • Ignite team performance by honing leadership skills.
  • Connect daily work to why it matters.

  • Skills Challenge: Be Clear
  • Skills Challenge: GROW Model

Food Retail Leader Certificate

Recipients of the Food Retail Leader Certificate will be recognized in the food industry as qualified and committed food retail leaders and will have an extra edge in their professional career path.

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