Thursday, October 29

  • View video and complete self-reflection activity 


For EACH session: Select AM or PM Option of 11:00 a.m. to 1:00 p.m. EST OR 3:00 p.m. to 5:00 p.m. EST during registration process.

   Build Relationships 

Focus on developing a great team; the business results you want will follow. 

  • Ask the kinds of questions that build strong working relationships.
  • Recognize the positive effects of investing in the emotional bank accounts of your team members.
  • Strengthen your relationships by using behaviors and actions that enhance communication and increase trust.

   Be Clear 

Avoid performance issues that stem from unclear expectations. 

  • Recognize the importance of being clear as a way to maintain engagement and efficiently achieve results.
  • Consistently follow six steps that ensure you are clear about your expectations.

  • Skills Challenge: Team Story
  • Set a goal relating to Build Relationships