Thursday, October 29

Pre-Work 

• View video and complete self-reflection activity 

Sessions

For EACH session: Select AM or PM Option of 11:00 a.m. to 1:00 p.m. EST OR 3:00 p.m. to 5:00 p.m. EST during registration process.

   Build Relationships 

Focus on developing a great team; the business results you want will follow. 

• Ask the kinds of questions that build strong working relationships.
• Recognize the positive effects of investing in the emotional bank accounts of your team members.
• Strengthen your relationships by using behaviors and actions that enhance communication and increase trust.

   Be Clear 

Avoid performance issues that stem from unclear expectations. 

• Recognize the importance of being clear as a way to maintain engagement and efficiently achieve results.
• Consistently follow six steps that ensure you are clear about your expectations.