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Retailer/Wholesaler Members & Association Council -
Associate & Private Brand Members - $140.00
NonMember - $160.00
This training DVD provides basic orientation for new deli department employees and highlights skills and sales techniques that will build department traffic and increased sales. The focus will be on the priorities of the deli department-freshness, strong customer service, professionalism and food safety. By understanding the most important issues for their position(s), employees can comprehend their contribution to the financial interests of the store. Specific details covered: -Maintaining a neat, well-groomed professional appearance at all times while working in the department -Greeting customers and providing them with courteous service -Assisting in the receiving and unloading of merchandise to be sold in the department -Taking stock of storage and shelf items on a regular basis (product rotation) -Gaining knowledge of all product categories (Hot/cold foods, cheese, meats, etc.) - Using suggestive selling techniques to add incremental sales on new items and weekly specials
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