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MEMBERS ONLY ON-DEMAND VIDEO
As the pandemic continues, Americans are facing another year of difficult decisions about the holidays. Join FMI and Mastercard for a discussion on how consumers plan to celebrate the holidays this year and a look at how food retail sales have fared over the past year.
Mastercard SpendingPulseTM projects that Total U.S. Retail sales are projected to grow 7.4% YOY (and +11.1% compared to 2019). This session will dive into how grocers can capitalize on this growth amidst the latest trends impacting the industry including the continued evolution of the physical store, expansion of digital channels, and the importance of personalization to drive customer engagement and loyalty. Experts will share their perspective based on their work with leading food manufacturers and grocers along with proprietary consumer research. Mastercard will also share proprietary total retail and grocery insights from Mastercard SpendingPulseTM providing a lens into the latest consumer spending trends and expectations.
This session will also explore FMI’s recently released U.S. Grocery Shopper Trends Tracker: Holidays. Consumer trends of online shopping continue to evolve, while concern about the COVID-19 pandemic continues to shape decisions about what holiday gatherings will look like this year.
• Emilie Kroner, Senior Vice President- Retail & Commerce, Mastercard
• Michael McNamara, Senior Principal and Mastercard SpendingPulse Lead, Mastercard
• Steve Markenson, Director, Research and Insights, FMI
|Pages, Size, or Length:||49 minutes|