supply chain benchmarking 2021For a deeper understanding of what happened during the peak of the pandemic, how industry players feel about the future, and how we can make supply chains more resilient, FMI partnered with Boston Consulting Group (BCG) to conduct a benchmarking survey of retailers, wholesalers, and consumer packaged goods (CPG) companies. If you missed the launch at the Supply Chain Forum, or if you'd like to go a little deeper with the discussion of meaningful metrics, please join this conversation with the team at BCG for a look back at 2020 order fill rates, on-time delivery, and logistics metrics such as cost per case. Hear how workforce constraints are layering into the picture and weigh in with your perspective on metrics that matter.

Arnold Kogan | Managing Director and Partner | Boston Consulting Group
Jon Malankar | Principal | Boston Consulting Group

Presentation | Recording