The COVID-19 pandemic has increased consumers' concerns around physical contact inside and outside the store environment. Contactless - or touch-free - shopping and transacting has become highly important as retailers seek to assure their customers of a safe shopping and delivery experience.
This discussion will explore key learnings that came to light in the early days of the pandemic including out of stocks, user experience, order fulfillment, delivery slots, and more, and how retailers should be thinking about and addressing these.
Although online shopping has increased, there are still many shoppers who shop in-store and are faced with the new requirements as the result of COVID-19. How do grocery store employees communicate with these shoppers, particularly when they are agitated?
Home Cooking in America 2020, a Special Report based on U.S. Grocery Shopper Trends, explores how consumers prioritize cooking desires, skills and household preferences, before and during the COVID-19 pandemic.
Entering its fifth year, the Power of Produce 2020 includes both trend lines and headlines, with year-over-year tracking of category performance, promotional and channel activity and trends in value-added and organic produce.
FMI’s 2020 U.S Grocery Shopper Trends study, conducted by The Hartman Group, explores the evolution of online grocery shopping in recent years and how the COVID-19 pandemic has impacted online grocery shopping behaviors.
This webinar shares highlights of FMI’s 2020 U.S Grocery Shopper Trends study conducted by The Hartman Group. It explores where shoppers’ habits were going in 2020 prior to the pandemic and where they are now.
The beer category is a top category and outpacing many other categories in the store. Key considerations are addressed to appropriately prepare for the shifting consumer and shopper behavior and accelerate the growth of the category.
Ogletree Deakins attorneys discuss how to positively reengage with employees and navigate an ever-changing and complex web of labor law requirements during the pandemic, all while meeting customers’ needs.
One business concern that continues to evolve during the COVID-19 pandemic is that of workers’ compensation. Learn about the changing legal landscape in workers’ compensation and how these changes may impact business now and in the future.
Dr. Ian Williams of the CDC gives an overview and current status, as of March 10th, of the coronavirus, response to the outbreak, and what CDC’s current recommendations are for the retail, wholesale and the food industry as a whole.
Duane Pozza and Joan Stewart with the Wiley Rein law firm consider impacts of the The California Consumer Privacy Act (CCPA) and discuss the latest changes to the law as we count down to the January 1, 2020, effective date.
The availability and popularity of plant-based alternatives to traditional food items such as meats and dairy products is continuing to grow. This webinar will highlight regulatory status at the state and federal levels; best practices for labeling these types of products; and a look into what future regulation might look like for these products.