Earlier in the month, the Federal Trade Commission (FTC) announced the launch of an inquiry into pharmacy benefit managers (PBMs) to provide information and records regarding their business practices. But, what are PBMs exactly and why is this a big deal for FMI pharmacy members?
Often, you must look back in order to move forward. I recently had the opportunity to reflect on FMI’s consumer affairs accomplishments over the past several decades with a group of trailblazing grocery consumer affairs professionals that met in Washington, D.C. for a reunion. It was revitalizing to convene and spend quality time hearing about the accomplishments of these storied food retail professionals and their advice for those still serving in food retail communications and consumer affairs roles.