Unprecedented online grocery shopping growth because of COVID-19 has dramatically increased the need for efficiency and better understanding of online retail fulfillment operations. Last week, in a virtual program hosted by FMItech & The Center for ...
Since the early days of the pandemic, FMI staff have been tracking news stories recording the food industry’s responses to their communities. Our tracking is a growing spreadsheet updated daily with nearly 200 rows documenting stories of food, ...
FMI and Oliver Wyman’s annual journal publication Boardroom provides a starting point. In fact, volume 5 of the journal is a strategic playbook for the emerging issues a food retailer or supplier should be discussing in their boardrooms—that’s how ...
Oscar Gonzalez, co-president and COO of Northgate Gonzalez Market, is chairman of FMI's 2020 Midwinter Executive Conference and a true leader when it comes to creating genuine experiences that hold true to his company’s personality. Under Oscar’s ...
Life is full of circumstances and situations that prompt us to evaluate our personal brand and make necessary changes, adapting to a new position or setting by shifting our brand. Sometimes these involve small adjustments and sometimes we must ...
January is technology season with a series of back-to-back events focused on the latest gadgets and gizmos. While reading about new technologies, it’s easy to begin to wonder how they will apply to your shoppers and your business model. Here are ...
There is something particularly noble about accomplishments that have so many ups and downs and surprise developments that they require a special brand of perseverance. Finishing the fight requires overcoming the nagging drag of self-doubt when the ...
Many in the industry can’t hear it yet, but artificial intelligence voice assistances (AI-voice) – on a home-based smart speaker, smartphone or a car dashboard – are on their way to the grocery industry. As they arrive, it will not only accelerate ...
The Food Retailing Industry Speaks 2019 report asked food retailers to share their plans for labor investments over the next two years. Here are some of the new jobs you can expect to see in the grocery ...
The rapid evolution and implementation of technology in food retail can boost performance on the operational side and enhance engagement on the customer-facing front, not to mention the growing role of ecommerce. Let’s look at some of the ways that ...
Based on response to the 2019 The Food Retailing Industry Speaks survey, food retailers are moving forward with proactive strategies to navigate the barriers and embrace new opportunities. As part of this process, food retailers are learning how to ...
In his June address to an audience of 6,000 at their annual associates and shareholders celebration, Doug McMillon, president and CEO of Walmart Inc. shared, “If I oversimplify our ability to thrive in the future, it comes down to one thing: our ...
Technology can be a game changer in fresh foods because it brings new solutions to longstanding problems. These include challenges related to inventory, waste, freshness, and food safety. However, the technology story will play out differently in ...
Thirty years later shoppers are still sharing data with their grocery store, privacy is still a concern, and there is a limit to the willingness of shoppers to share personal information for specific benefits. According to the 2019 U.S. Grocery ...