From the cashiers and stockers to the store managers and executives, the drivers and food processors and pharmacist and nutritionists, to the data analysts, delivery experts and farmers, our industry is filled with true Food Industry Heroes who have ...
Food retailers have been adapting their product and service differentiation strategies. In 2019, they pushed the boundaries to enhance strategies in specific areas. Then, in the pandemic period, they have pivoted on some strategies to accommodate ...
Today’s retailers need a strong omnichannel strategy in place to meet rapidly changing consumer needs resulting from the pandemic. As more people choose to take advantage of ecommerce for delivery of their essential food items, retailers must ensure ...
Consider how technology experimentation has played out in the food retail industry. In recent years, retailers have made progress in fits and starts, going after use cases ranging from better customer experience to improved efficiency. ...
Recently, I was able to share insights gleaned from my experience by speaking at the Retailing Summit hosted by FMI’s newest university member, Texas A&M and the Mays School of Business Center for Retailing Studies. My talk at the virtual event was ...
In hindsight, it’s interesting how food retailers described their ecommerce sophistication a year ago in the FMI Food Retailing Industry Speaks report. Only 4% of responding companies with online sales considered themselves to be very sophisticated ...
Baseball has its World Series, hockey has the Stanley Cup, tennis has its Wimbledon and football has its Super Bowl. Now the food industry has its Supper Bowl! All of these landmark competitions offer teams the chance to prove they are the best of ...
A number of misconceptions regarding grocery prices regularly permeate both the news and our water cooler conversations. These are due to a combination of outdated ideas that should have been put to rest long ago and high profile “examples” that are ...
The most recent The Food Retailing Industry Speaks report identifies a striking similarity between ”A Tale of Two Cities” and a tale of two years, 2019 and 2020, for the food industry. Both relay the story of how stark change and challenging times ...
FMI is about to release our 71st annual The Food Retailing Industry Speaks report, which tracks operations and strategic initiatives of the food retail industry. This year’s Speaks report reviews performance for 2019, but it also incorporates ...
We believe with the ongoing and accelerating growth of digital/ecommerce including both omnichannel and pure play, as well as increasing labor costs will radically alter retail profit and loss statements. FMI sees the above technologies as both ...
According to the 2020 U.S. Grocery Shopper Trends report, COVID-19 has fundamentally changed the way consumers shop for groceries and their expectations from food retailers and suppliers. We particularly see this in the demand for technology ...
As we have seen in past recessions, most recently in 2008, coupon usage increases dramatically when consumers feel economic pressure. From 2008-2009, all coupon redemption increased 15.2%. What will that number look like this time around? Inmar ...
To address acute supply chain disruptions and mitigate food loss and shortages, FMI has launched a new subscription-based digital platform that matches retailer and wholesaler members around the country with suppliers, including those who are new to ...
FMI’s Midsummer Strategic Executive Exchange provides a unique strategic opportunity for trading partner collaboration to hit the reset button and together identify, prioritize and address the industry’s most pressing business issues. Through ...