Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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  • Your Own Personal Tech Help Desk at FMI Connect

    May 5, 2016
    Like every other industry sector, technology has transformed the food retail business over the last 20 to 30 years, and will continue to do so, probably forever. Just as your customers are constantly adopting the latest electronic gadgets, you too ...
  • Graduating Students Take the Food Industry into the Future

    Apr 27, 2016
    Students delivered their capstone presentations in March, and two teams were selected to deliver again at the mid-April Western Association of Food Chains (WAFC) conference in Honolulu, HI. All of the topics demonstrated the level of innovation and ...
  • How Does Omnichannel Fit into Your Business?

    Mar 29, 2016
    In the second part of our series, I spoke with Chris Baker, Oliver Wyman Partner and North America Retail Practice Co-leader, and Jacqui Martinez, Oliver Wyman Retail Practice Partner, on the emergence of “click-and-collect” and omnichannel retail ...
  • Ensuring Data Quality for the Information-Savvy Shopper

    Feb 8, 2016
    Data quality makes consumer transparency in the supply chain possible. However retailers and trading partners today have to balance consumer expectation with business efficiencies. From reducing product damages to improving warehouse operations and ...
  • The French Connection: Learnings on Click and Collect

    Mar 27, 2015
    The “click-and-collect” market in the U.S. is relatively nascent, and a handful of FMI members, namely Walmart, Harris Teeter and Kroger, have introduced click-and-collect offers for their consumers in test regions. Comparatively, with more than 3,...