Technology

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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By 2025, online grocery spending could reach

$100 Billion

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  • Five Questions Shoppers Ask About The Food They Buy

    Jul 9, 2018
    Technology and digital services can offer a viable solution to the information-hungry customer by providing access to the targeted information they want in the way they prefer to consume it. It’s also a way for grocers to provide transparent ...
  • New Technologies Drive Next-Generation Loyalty

    Jun 25, 2018
    This is not loyalty 1.0 – or even 2.0. Retailer loyalty programs are getting major upgrades in the wake of extreme retail competition and more demanding, tech-savvy ...
  • Solving Consumer Needs Requires Innovation and Relevancy

    Jun 21, 2018
    Today, the industry’s compass needs to be pointed directly on how to solve consumer needs. To do that, the future of grocery will employ technology as a tool to help shopper buy more ...
  • Virtual Reality: The Unsung Hero of Brand Packaging

    Jun 19, 2018
    If there’s one constant in the CPG industry, it’s that brands are always searching for the best ways to get their products noticed on the store shelf. It’s more important than ever to create packaging that can stand out in a (very congested) crowd. ...
  • It’s Time for Food Retailers to Take the Lead on Card Security

    Jun 7, 2018
    Here is what we do know; on its current trajectory U.S. payment fraud is expected to reach a whopping $14.41 billion by 2025, and as a country we are lagging behind our competitors. American consumers, retailers, financial institutions and our ...
  • Information the Way It Should Be

    May 30, 2018
    Our fascination with data has swiftly moved from a mere attraction to a determined expectation. Technology’s gift of speedy access to the facts and figures we want touches every aspect of our lives – including what we expect to know about the food ...
  • Shaping the Future of Couponing

    May 21, 2018
    According to U.S. Grocery Shopper Trends 2017 report, 52 percent of shoppers now use digital coupons while at the grocery store. That number increases to 68 percent of shoppers from households with kids indicating the convenience factor of digital ...
  • Technology Reinvents Retail − From Supply Chain to Store Shelves

    May 18, 2018
    In today’s food retail environment, emerging technologies − from blockchain to Internet of Things (IoT) − are beginning to produce clear gains. Retailers are leveraging new technologies to enhance aspects including supply chain, food safety, and ...
  • Three Tools for Independent Retailers on Ecommerce

    May 17, 2018
    For the past two years, FMI has been engaging our members in assessing their ecommerce capabilities and the digitally engaged food shopper. This has been a big topic of interest, in particular, to FMI’s independent retail members as they look to ...
  • Addressing Consumer Behavior in Real Time

    May 14, 2018
    Narayan Iyengar, SVP, Digital and ecommerce, Albertsons Companies, in a presentation at Grocerytalk talks about tracking customer journeys in the digital era and how to collaborate to successfully reach the digital shopper....
  • Enhancing the Brand Experience For Ecommerce

    May 7, 2018
    Center Store brands are pulling out all the stops to optimize their businesses for ecommerce. They are moving ahead quickly with plans and activities. Here’s how they are doing ...
  • How To Make An Impression In Eight Seconds Or Less

    May 1, 2018
    In a digital age, it’s getting increasingly more difficult to engage a consumer and influence his or her behavior – certainly in attracting a customer to a food retail store and ultimately creating loyalty....
  • Consumers Consider Ingredients In The Food Products They Buy, But Two-Thirds Are Challenged To Decipher

    Apr 24, 2018
    Just about half (49%) of the 1,003 primary household shoppers surveyed report they follow a health-related program that informs the way they shop for food....
  • A Grocerytalk Conversation with Ocado

    Apr 18, 2018
    Tim Steiner, co-founder and CEO of the UK-based retailer, attributes Ocado’s success to understanding the online shopper, as he says, “they like to shop with us whenever, wherever, which is what digital engagement allows us to do....
  • Creating Agility in Today’s Supply Chain

    Mar 12, 2018
    At the end of any well-executed grocery supply chain is a satisfied consumer. However, as we witness an era of unprecedented change in food retail, supply chains must become more agile to keep today’s consumer ...