Retail Operations

Mastercard and FMI Project The Holiday Season and Beyond

Next week, FMI and Mastercard Data & Services will take a look at the broader retail industries, and specifically the food retail industry’s, performance over the past ...

An Update on FMI University Member Workforce Activities

FMI is pleased to have the leading universities in the food industry space as partners and collaborators. Each of these FMI university members bring knowledge and insight into the rapidly changing labor ...

National Seafood Month: A Great Time to Catch a Family Meal

October for many means pumpkins, costumes and scary movies. Growing up, for my family October also meant the start of stone crab season. The sweet crab claws remain a favorite family meal in my household and are just one way we regularly take part ...

Celebrate What You Want to See More Of

Author Tom Peters, best known for his 1982 book In Search of Excellence: Lessons from America’s Best-Run Companies said, “Celebrate what you want to see more of.” These words capture the reason FMI is proclaiming a second annual Supermarket Employee ...

Upending a 30-Year Tradition of a Low-Inflation Industry

Transitory, brief and fleeting are no longer adjectives that can be used to describe the current state of inflation affecting the economy. This news is reflected in recent statements by the Federal Reserve, as authorities indicate inflation will ...

How To Make Private Brands Stick in an Omnichannel World

Enhancing private brands in ecommerce is an imperative for food retailers with their own private brands and improving execution is crucial to driving success. Many retailers have already recognized this and have taken steps below towards boosting ...

A Wild Industry Ride Still in Progress

Food industry leaders have surely felt a great deal of anxiety about the crazy ride they have been on for the past 18 months, which seems to not have an end in sight. Nevertheless, the entire food retailing industry has shown enormous courage in ...

What Are: Pancakes, Firewood, and Peloton Classes? Things That Stack!

Peloton introduced a brilliant concept: stacked classes. The idea was to allow the “home athlete” the opportunity to custom build a total body workout of multiple classes, thus maintaining momentum as they complete one workout and move seamlessly to ...

Adding Heart to Family Meal Incentives

National Family Meals Month™ is here, and from the looks of it, it’s better than ever! FMI is very excited this year to be working with the American Heart Association in jointly encouraging family meals for the well-being of the mind, heart and body....

Where Can I Get My Booster Vaccine?

While many Americans took advantage of mass vaccination sites around the country to receive their shots (36%), many also received their vaccines at a pharmacy (26%) or doctor’s office (21%). One-in-eight Americans (13%) received their COVID-19 ...

When Violence Strikes

There is perhaps no greater evidence of the troubled and challenging times we’re experiencing than the increased number of inexplicable acts of violence erupting without warning in unexpected places. And food retail outlets have not been exempt from ...

When Will We See The Light At The End Of The Tunnel?

More than half of Americans remain very or extremely concerned about COVID-19, with even more concerned about emerging variants. Despite some easing of overall concern for shopping at the grocery store, shoppers continue to recognize far more ...

Managing Maturity, Goals, Roadblocks and Investments in the Future of Work

I’ve visited retailers all over the world, on virtually every continent except Antarctica. No matter the language or the terrain, retailers consistently take care of their customers and communities in the areas in which they operate. In the U.S., ...

Ongoing Conversations About Supply Chain Resilience

With challenges such as demand spikes, supply disruptions, labor shortages and a changing policy landscape, retailers had to adjusted accordingly – not only for the good of the company, but for the community. Here are some of the lessons learned and ...

The Potential Retail Repercussions of a Sluggish Vaccination Pace

As the Delta variant of COVID-19 rapidly spreads across the United States, governments in areas with low vaccination rates are grappling with their next steps toward preventing its spread and getting more people ...