Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.

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  • Speaks 2019: Success Despite or Because of Challenges

    Sep 30, 2019
    What did the 70th version of Speaks reveal? It paints the picture of a resilient industry continuing to address the diverse range of challenges confronting it. Some of the hurdles are old and familiar, such as growing interchange fees and rising ...
  • Proposed Regulatory Changes Could Offer Truckers Much Needed Flexibility

    Sep 27, 2019
    Grocers know all too well the important role the trucking industry plays not just for food retailers, but for the American economy more broadly. Trucks are responsible for moving 70% of all freight tonnage in the U.S. every year, which includes ...
  • A Backup Plan for When the Lights Go Out at the Grocery Store

    Sep 25, 2019
    When the lights suddenly go out at the Baker household my family knows the plan. My wife grabs the candles, I get out the batteries and flashlights, we conserve our cellphone power and keep the refrigerator door closed. But, the most important thing ...
  • Photo Friday: Family Meals Month in Action

    Sep 20, 2019
    The food retail industry is rallying around National Family Meals Month™. Here are some of the activities we’ve seen encouraging families to get back to the ...
  • Three Lessons Grocers Can Learn from Starbucks About Foodservice

    Sep 16, 2019
    According to the 2019 Power of Foodservice at Retail report, in a typical week, an average of 4.5 dinners are prepared at home, whether cooked from scratch or using semi/fully prepared items. When preparing dinner, 63% of consumers incorporate time-...
  • Photo Friday: Congressman Gil Cisneros Visits 99 Ranch Market, Hacienda Heights, CA

    Sep 13, 2019
    Last week, Congressman Gil Cisneros (CA-39) and Hill staff members met with engaged associates from TAWA Supermarkets, Inc....
  • Exercise, Exercise, Exercise (a Crisis Scenario)!

    Sep 12, 2019
    Prepared, not scared: That’s the mantra for this year’s National Preparedness Month. The theme is also playing out as a public service announcement developed by Federal Emergency Management Agency (FEMA) and the Ad Council, which encourages ...
  • Where Do Plant-Based Proteins Fit in The Grocery Store?

    Sep 4, 2019
    FMI’s Power of Meat 2019 report finds, plant-based meat alternatives sales increased 19.2% last year and account for $878 million in annual ...
  • Benchmarking Your Online Grocery Shopping Experience

    Sep 3, 2019
    When food retailers want to see how their in-store experience compares to their competitor down the street, they sometimes call on “mystery shoppers.” Taking the lead from our members, FMI has teamed up with FitForCommerce, a boutique consultancy ...
  • Photo Friday: McQuade's Marketplace in Westerly, Rhode Island

    Aug 30, 2019
    Recently, FMI’s Lucas Darnell, director, member relations and advocacy (Eastern Region), visited with Michael McQuade, owner of McQuade’s Marketplace, in Westerly, RI....
  • A Family Meal Masterpiece

    Aug 27, 2019
    September is National Family Meals Month™ – the time when supermarkets across the nation unite to urge their shoppers to commit to having more family meal together each week than they have currently. According to our 2019 U.S. Grocery Shopper Trends ...
  • Four Things to Know About FMITech@Midwinter

    Aug 22, 2019
    An abundant number of opportunities exist for technology in food retail–from shaping omnichannel success, leveraging data for enhancing customer experiences, streamlining the supply chain, machine learning and everything in between. In order to ...
  • Putting Our Money Where Our Meal Is

    Aug 21, 2019
    The expression “put your money where your mouth is” first appeared in America in the 1930s or 1940s. The idea behind this idiom is that while it's easy to talk about doing something, it's much harder to actually take action. When it comes to ...
  • The Small, But Mighty, Micro-fulfillment Center

    Aug 9, 2019
    One trend emerging at the center of food retail store design is the Micro-Fulfillment Center (MFC), a new automation in the food retail industry. Although small, as the name implies, these warehouses are well equipped to autonomously fulfill online ...
  • How Consumer Trends Push Innovative Store Formats

    Jul 25, 2019
    Evolving consumer behaviors are compelling retailers to explore innovative store formats, while also investing in new refrigeration technologies and energy resources. How do food retail professionals build a blended shopping experience based on ...