Retail Operations

Resilience in Troubled Times

About 100 Western Michigan University (WMU) junior and senior food marketing students together with their faculty celebrated a successful 56th Food Marketing Conference in Grand Rapids, MI this past week. The annual event brought together around 700 ...

2022 Midwinter Executive Conference by the Numbers

The 2022 Midwinter Executive Conference starts next week in Orlando, FL and top industry executives will gather in-person for the first time in over two years. Discussions among trading partners and education opportunities are designed to help a ...

Eyeing Greater Urgency on Key Issues

As we near what we hope is the end of the COVID-19 pandemic, FMI and Oliver Wyman have reconvened and published Volume 7 of our annual journal to provide a future-focused roadmap for the food industry that harnesses the wisdom and insights learned ...

Talk, Exchange, Pitch: FMItech at Midwinter

FMItech at Midwinter promotes conversations, explorations and private exchanges to enhance your technology strategy. We bring together FMI Midwinter attendees focused on technology, ecommerce and automation strategies to create actionable next steps....

Supermarket RDN Spotlight: Elizabeth Hall – Navigating Nutrition in the Aisles and Beyond

Registered Dietitian Nutritionist Day, also known as “RDN Day” is celebrated annually during National Nutrition Month® on the second Wednesday in March. The Academy of Nutrition and Dietetics (the Academy) established this occasion to increase ...

Interview with Chieh Huang of Boxed: Part II, Supply Chain and Technology

FMI Midwinter Executive Conference Chairman and Co-Founder and CEO of Boxed.com, Chieh Huang, has a storied career starting his wholesale technology platform after a successful background in both law and tech. Before he takes the stage at our ...

Interview with Chieh Huang, Boxed.com: Part I, Investments in Workforce

FMI Midwinter Executive Conference Chairman and Co-Founder and CEO of Boxed.com, Chieh Huang, responded to several questions I had for him regarding his journey to build a successful wholesale and technology platform from the ground-up that recently ...

Supermarket Employee Day – Celebrating “Two”gether

On Tuesday, February 22, 2022 the food industry proudly and enthusiastically celebrated the supermarket heroes that make us proud each and every day feeding families and enriching lives in our local communities around the ...

Presenting FMI’s 2022 Class of Store Manager Award Nominees

On the day that we have set aside to celebrate the hard-working supermarket employees by proclaiming it Supermarket Employee Day, one would be amiss to not acknowledge the special talents of those who serve in the position of store manager. The ...

Encouraging Health and Well-being for Supermarket Employees: How K-VA-T Food Stores Supports their Essential Workforce

To showcase just how some of our members are encouraging health and well-being with a focus on the essential food industry workforce, we decided to reach out to hear more from one very inspirational supermarket employee, Lori Hamilton, registered ...

Encouraging Health and Well-being for Supermarket Employees: How Harmons Delivers a Wholistic Approach

We reached out to Sarah Kiel, registered dietitian, and wellness champion at Harmons, to share her perspective on the good work going on to encourage health and well-being with a focus on supporting the essential food industry ...

Reassessing Problematic and Unnecessary Materials in the Supply Chain

Over the last year, stirrers that are non-reusable, non-recyclable and non-compostable were deemed as one of 11 items in a list of “problematic and unnecessary materials” by the U.S. Plastics Pact. FMI and more than 100 other organizations on the U....

Family Meal Programs That Are Simply Golden

The FMI Foundation created the Gold Plate Award to recognize the diverse retail food industry efforts encouraging the nutritional, emotional, mental and social health of more family meals. We are proud to announce the 2021 Gold Plate award winners ...

Q&A: Why Employees Need Verbal De-escalation Training Now

I recently discussed the importance of de-escalation training with Bill Flynn, former DHS principal deputy assistant secretary and co-founder of The Power of Preparedness (TPOP). Under Bill’s leadership, TPOP provides online training for verbal de-...

Seven Years And Counting of Grocery Boardroom Insights

We’re pleased to present the seventh edition of Boardroom. The articles in this year’s volume are focused on the FMI Imperative Issues Framework, contextualizing immediate needs such as supply chain disruption and workforce challenges; and ...