Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.

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  • FMI’s 2019 Year in Review

    Dec 20, 2019
    There is something particularly noble about accomplishments that have so many ups and downs and surprise developments that they require a special brand of perseverance. Finishing the fight requires overcoming the nagging drag of self-doubt when the ...
  • New Tools in the Fight Against Food Waste

    Dec 19, 2019
    This week, experts in measuring and reporting food loss and waste from the World Resources Institute (WRI) and ReFED shared new resources companies can use as they start or continue to set targets, measurements and actions in the effort to minimize ...
  • Emerging Brands Meet Shoppers’ Desires

    Dec 17, 2019
    I work with emerging brands and have found that many of these newer brands focus on health and well-being, sustainable food production and sourcing ethical ingredients. These traits are revealed in the 2019 U.S. Grocery Shopper Trends report, which ...
  • Helping Shoppers In-Store With Their New Year, New You Goals

    Dec 16, 2019
    New Year’s resolutions often start with plans to be healthier. What if a shopper’s new year, new you goal to be healthier could be achieved in a simple way—by doing something they already do regularly—going to the grocery store? That’s right, ...
  • Photo Friday: Der Markt and the U.S. Capitol Christmas Tree

    Dec 13, 2019
    The Capitol Christmas Tree is a tradition that dates back to 1964 when House Speaker John W. McCormack (D-MA) placed a live Christmas tree on the Capitol lawn. For 2019, Carson National Forest in New Mexico provided a blue spruce for the U.S. ...
  • Photo Friday: Supplier Diversity Committee

    Dec 6, 2019
    The FMI Supplier Diversity Committee met in Washington, DC, this week. The Committee, chaired by James Harris, director, diversity and inclusion and supplier diversity for H-E-B, discussed several issues and initiatives including partnership ...
  • Resourcing Teams for the Ever-Changing Omnichannel Landscape—Insights from Unilever and Walmart

    Dec 5, 2019
    It’s not often you get to be a fly on the wall of a conversation between a food retailer and supplier, but that is what attendees experienced during a recent Groceryshop 2019 presentation hosted by FMI with presentations from Erin Dress, Walmart ...
  • ‘Engineer the Hazard out of the Equation’ for Workplace Safety

    Dec 4, 2019
    The “founding father” of the concept of inherent safety, Dr. Trevor Kletz, a chemical engineer and process safety expert, said it best, “There's an old saying that if you think safety is expensive, try an accident. Accidents cost a lot of money. And,...
  • What is the Certified Plant Based Seal?

    Dec 3, 2019
    Plant-based food products are no longer just a trend – they are here to stay in an industry that is growing incrementally each day. FMI’s Power of Meat 2019 report finds that plant-based meat alternatives sales increased 19.2% last year and account ...
  • Grocery Productivity Numbers to Watch

    Dec 2, 2019
    We’ve been tracking operational benchmarks for more than seven decades, but we’ve now witnessed significant shifts in business investments in the last several years. The number of SKUs might ebb and flow, but we find certainty in how retailers will ...
  • Mark Your Calendars: Special Days During the Holidays

    Nov 26, 2019
    In the spirit of Giving Tuesday, I encourage you to donate to the FMI Foundation, a 501(c)3 charitable organization that supports research and education in the areas of food safety, nutrition, and health. Here are some of our 2019 successes that ...
  • What is Hospitality?

    Nov 26, 2019
    Without a doubt, our industry is experiencing change and it’s coming at us faster than ever before, but we still have fundamental principles we maintain – hospitable things food retailers are noted for. These identifying factors are service ...
  • Exploring AI-Voice Assistants and Application in Grocery

    Nov 25, 2019
    Many in the industry can’t hear it yet, but artificial intelligence voice assistances (AI-voice) – on a home-based smart speaker, smartphone or a car dashboard – are on their way to the grocery industry. As they arrive, it will not only accelerate ...
  • Photo Friday: International Member Visit

    Nov 22, 2019
    This week, FMI hosted international member Auto Mercado, the leading family-owned supermarket in Costa Rica, operating 17 large stores, 19 smaller format stores and one commissary....
  • 3 Factors That Contribute to Dwell Time and How to Solve Them

    Nov 19, 2019
    Long dwell times can strain carrier relationships, increase costs and hurt production. It’s a problem both food retailers and supplier can agree needs to be addressed. That’s why the Trading Partner Alliance (TPA), including both FMI and GMA, ...