Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.
  • How GM, Household and HBC are Crucial to Total Store Collaboration in Inflationary Times

    Jan 10, 2023
    A successful total store experience for the consumer requires total store collaboration between the food retailer and its trading partners. That is especially important in today’s operating environment—when record-high inflation is the latest ...
  • Winter Weather Outlook for the Food Industry

    Jan 9, 2023
    The weather—we all talk about it, watch it intensely and constantly wondering what the weather will be. In a business sense, knowing possible long-term weather trends and potential conditions can help the food industry prepare for supply chain ...
  • 3 Easy Ways to Jumpstart Your Plans for Supermarket Employee Day 2.22.23

    Jan 9, 2023
    There are more than 40,000 stores that sell food and grocery items in the U.S. alone. Millions of supermarket employees come to work daily to keep shelves stocked and to provide communities with essential services that help them survive and ...
  • Does That Empty Shelf Mean There’s a Product Shortage?

    Jan 4, 2023
    SKU rationalization is a process by which food retailers and manufacturers manage their inventories to be able to offer their customers the most in-demand products or create shelf space for new and innovative ...
  • The Value of an Ongoing Relationship

    Dec 20, 2022
    After nearly 30 years as a membership professional in the association world, I’m still surprised that others I encounter do not realize the difference between a subscriber and a member. Many of us are subscribers to services like streaming ...
  • Amazingly Resilient, Deeply Caring: A Leadership Perspective from Anthony Hucker, Southeastern Grocers

    Dec 19, 2022
    FMI Midwinter Executive Conference Chair, Anthony Hucker, president and chief executive officer, Southeastern Grocers Inc. (SEG), reflects on his own experiences and the ways he upholds his commitment to putting people first in this turbulent ...
  • Thanksgiving, the Consummate Family Meal and Beyond

    Nov 23, 2022
    Thanksgiving is the consummate family meal. It bears all the nutritional, emotional, mental, and social merits that are accrued when we gather at table sharing a common need of physiological substance, and surprisingly discover that our minds and ...
  • 2022: Give Thanks for Grocery Workers. 2023: Provide Recognition.

    Nov 21, 2022
    More than most years, in 2022 food retailers realized the value and importance of a strong workforce. From frontline associates to cake decorators, grocers have been making recruitment and retention of talent a top priority throughout this ...
  • How Corporate “Show and Tell” is Helping Food Retailers Thrive

    Nov 15, 2022
    Since kindergarten we’ve all learned the value of sharing with others. It’s reassuring and even heart-warming to hear and gain an understanding of what others have experienced in their lives. In business, it is a way to foresee issues ahead, ...
  • Illustrating the Evolving Grocery Experience

    Nov 8, 2022
    We used to debate whether our industry was going through an evolution or a revolution. Depending on your viewpoint regarding the pace of change and the catalysts for it, there has been one constant: Our industry continues to invest heavily in ...
  • Submit a Nomination for 2023's Store Manager Awards!

    Nov 7, 2022
    Store managers are key to our communities. They wear a lot of hats. In addition to ensuring grocery stores run smoothly, building strong teams of associates and working to keep shelves stocked, they also serve as information experts and team ...
  • Halloween is Back, Witches

    Oct 31, 2022
    Yes, you guess right. I’ve been watching a lot of Hocus Pocus lately—movie one and two. But I’m not alone! The second movie in the series has been a big hit and in more ways that one. It turns out, Halloween is back in a big way this ...
  • The Next Ice Age in Grocery Will Be Green

    Oct 25, 2022
    Given recent improvements in refrigeration technology and growing consumer preference for businesses that demonstrate their commitment to sustainability, more and more grocers are exploring how to make their refrigerant systems more cost-effective ...
  • The Forward Stance: Shifting to Action on Technology

    Oct 6, 2022
    I recently shared my thoughts on "The Ready Stance" sports posture and how it provides optimal positioning to allow your body to change directions, practice preparedness swiftly, stay aware and agile. Another position to consider is the “Forward ...
  • Navigating the VUCA Supply Chain in the Post Pandemic Era

    Oct 5, 2022
    Though our food supply chain remains resilient, it has seen its fair share of uncertainty and constraints with no real end in sight. Given this, the acronym ‘VUCA’— which stands for Volatility, Uncertainty, Complexity, and Ambiguity— has been used ...