Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.

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  • Making Lemonade Out of a Lemon of a Year

    Jun 25, 2020
    Gaining new insights and leveraging resources can help you better navigate such changes while strengthening and making connections. From our vantage point at FMI, we can share some key learnings and next steps to bringing better produce business to ...
  • Grocery’s Ecommerce Evolution during COVID-19

    Jun 23, 2020
    The pandemic has accelerated ecommerce demand, pressuring capabilities and providing invaluable lessons for the future. I am not usually one to make dramatic statements about industry developments, but I have mostly put that aside during this ...
  • What’s In Your Kitchen?

    Jun 22, 2020
    My freezer, refrigerator and kitchen cabinets have never been this full. And, as I look at the results of our most recent U.S. Grocery Shopper Trends COVID-19 Tracker survey of consumers, it appears that my household is not unique. This food anxiety ...
  • A Time for Conversations on The Future of Fresh

    Jun 19, 2020
    In the fresh industry, my area of focus at FMI, we need an opportunity not only to listen and learn, but also to converse, collaborate and plan action steps together. The need is great because the pandemic has scrambled so many of the traditional ...
  • Technology Demands Arising from COVID-19

    Jun 18, 2020
    According to the 2020 U.S. Grocery Shopper Trends report, COVID-19 has fundamentally changed the way consumers shop for groceries and their expectations from food retailers and suppliers. We particularly see this in the demand for technology ...
  • Collaborating on Health and Well-being

    Jun 17, 2020
    I am most excited in my new role at FMI to connect with so many others working to better serve all aspects of the food industry as together we embrace solutions for health and well-...
  • The New Normal Encouraging New Habits

    Jun 15, 2020
    The food industry recognizes that “family meal fatigue” is a real thing for everyone and that customers in all categories are in the same boat in which I find myself. We need help, solutions and new ideas to address the menu challenges of this ...
  • The Time To Learn and Re-Learn Is Now

    Jun 12, 2020
    Each day of Midsummer will kick off with a live streamed Insight Session, designed to offer thought leadership, insights and more on timely topics facing the industry. These sessions will be archived on the Midsummer virtual event platform and ...
  • Providing an FMI Member Forum During Disruption

    Jun 9, 2020
    The current pandemic has drastically impacted how we normally do business. As operating procedures shift, reliable, fast information has become critical. To meet the need and supplement our FMI Coronavirus Resource page, FMI has launched a knowledge ...
  • Important Store Management Training During COVID-19

    Jun 8, 2020
    Pre-COVID-19, FMI partnered with grocery industry specialist Harold Lloyd to debut a new webinar education series for store directors and store managers designed to help stores and teams operate at their greatest. The first webinar took place on ...
  • Requirements for a New Normal in the Food Supply Chain

    Jun 3, 2020
    Normal is a comforting word; even saying it aloud offers context and sets expectations. When it comes to the business of food and our greater marketplace, the COVID-19 pandemic has clearly upended the ordinary. Today, the meaning of normal seems to ...
  • Understanding the Food Retailing Industry During COVID-19

    Jun 1, 2020
    We are surveying our industry during a particularly challenge-riddled time, where COVID-19 has caused our day-to-day store operations and business plans to change dramatically in a very short period. That is why participation in this year’s Speaks ...
  • Food Waste During COVID-19

    May 28, 2020
    We are both single shopper households, and during the COVID-19 pandemic have been lucky to be able to work from home while experimenting with new ways of food shopping and “cooking.” Right in line with a finding in the U.S. Grocery Trends COVID 19 ...
  • Next Steps In Couponing

    May 26, 2020
    As we have seen in past recessions, most recently in 2008, coupon usage increases dramatically when consumers feel economic pressure. From 2008-2009, all coupon redemption increased 15.2%. What will that number look like this time around? Inmar ...
  • Photo Friday: Vice President Hosts Food Industry Panel at Hy-Vee, Inc.

    May 22, 2020
    In front of a small group of food industry executives, political and agricultural leaders, and members of the media, Vice President Mike Pence commended the industry for its extraordinary efforts during the COVID-19 pandemic, “You’ve done an ...