Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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FACTS & FIGURES
Grocers only capture 18% of the

$84 Billion HBC Market

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  • Understanding the New Food Marketplace

    Jan 23, 2018
    Terms never spoken just a few years ago are now entering the lexicon of those involved with the food industry: Urban agriculture. Vertical farming. Lab-grown meat. Plant based protein. Food-as-a-service. Statistics and forecasts about the future ...
  • What Is a Food Incubator?

    Jan 22, 2018
    A friend of mine is a backyard, urban chicken farmer. She uses a traditional egg incubator to nurture, protect and grown her precious eggs into newborn chicks. Whenever she has tried to leave the eggs to fend for themselves, disaster has struck. ...
  • The Potential for Artificial Intelligence in Food Retail

    Jan 22, 2018
    According to a fall 2017 MIT study, 85 percent of executives believe artificial intelligence will transform their companies, but only one in five have done anything to begin incorporating it into their ...
  • Holidays and Grocery Industry: Gifts That Keeps On Giving

    Jan 16, 2018
    Ask any food retailer and they will tell you that Thanksgiving through Super Bowl Sunday is their busiest time of the year. It’s true, there are a number of holidays crammed into a short time period between November and early February, but is this ...
  • Strategic Questions for the Last Mile Challenge in the Digitally Engaged Marketplace

    Jan 12, 2018
    That last mile, from the retailer to the consumer - indeed, the most expensive mile - is the puzzle we are working to solve. Throughout the industry, a number of models are being tested and questions are being ...
  • Food Retail’s Golden Age of Experimentation

    Jan 11, 2018
    Just as the Golden Ages of art, literature and even television helped to shape society and stimulate a culture of creativity; this era of digital experimentation will further transform the future of food and enable food retailers to ...
  • Next-Generation Loyalty: Get it Right in Food Retailing

    Jan 10, 2018
    Having a loyal customer base is one sure-fire way to effectively compete in today’s ultra-competitive marketplace, but too often loyalty is viewed as a card, program or an initiative. Loyalty is not something you do—loyalty has to be earned, ...
  • Meeting Members Where They Are

    Jan 4, 2018
    On the road again. This phrase embodies the commitment of FMI staff to meet our members where they operate in order to share FMI programming and to learn what we can do to serve them better. FMI staff wrapped up a successful 2017 with more than 120 ...
  • Digital Transformation Takes Food Retail By Storm in 2017

    Jan 2, 2018
    The grocery industry is at a critical tipping point. In January 2017, Nielsen and FMI embarked on a multi-year initiative to explore this unprecedented digital transformation. Initial findings from FMI’s The Digitally Engaged Food Shopper study ...
  • Emerging Issues: Identifying Challenges to Food Retailing

    Jan 2, 2018
    This is where FMI adds significant value to its members and their trading partners. Through our Emerging Issues initiative, we identify issues that have the greatest potential to affect the food industry in the next three to five ...
  • Adjusting our Optics on the Consumer

    Dec 28, 2017
    FMI’s 2017 work in clarifying shopper expectations of transparency, addressing consumer concerns and highlighting community service helped better frame the food retail picture and sharpened industry focus on the customer’s craving of personalized ...
  • Final Jeopardy!: Navigating Disruption in Food Retail

    Dec 27, 2017
    Raise your hand if you’re a fan of the long-running TV show Jeopardy! Isn’t it satisfying when you can answer the question, especially if the contestants are stumped? Considering all the disruption today in the food industry, don’t we wish we had ...
  • Food Retail as a Social Network

    Dec 26, 2017
    Food retailers are embracing their roles as arbiters and curators of these food experiences, so we recognize the need to challenge FMI’s ways of communicating the priority issues of food retail to better depict our members’ dynamic ...
  • The Lego Legacy of 2017

    Dec 18, 2017
    2017 has been a year of big accomplishments for FMI, but something of a Lego-experience since these huge achievements are the sum of many, many small steps and tiny pieces coming together. Over the next few weeks, FMI will devote its blog platform ...
  • To Speak with One Voice

    Dec 15, 2017
    We refer to this new program as the Unified Voice Protocol and it is FMI’s most recent effort to establish a model approach to proactively perpetuate the environment of trust consumers tell us they enjoy with food retailers and to enhance that trust ...