Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.

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  • A Work of Majesty and Awe

    Sep 4, 2020
    This Labor Day, I am grateful for the thousands of grocery workers who day-in and day-out pay attention to the details of their work, who maintain the discipline of devoted sacrifice and service to their communities, and who overcome fear and ...
  • The ROOT of De-Escalation

    Aug 24, 2020
    De-escalation is all about assisting and improving a challenging situation. What that might be depends on the circumstances and the people involved. Your intervention might be something you do, something you say or choosing to do nothing at ...
  • Finding Helpers in Your Neighborhood

    Aug 21, 2020
    With the help of SAP, the FMI Jam COVID-19 Online Community was built and opened in late April to provide FMI members a place to go to connect with others on issues and find providers of personal protective equipment (PPE) that was in short supply ...
  • When One Plus One Equals Three with Family Meals

    Aug 20, 2020
    A powerful team of terms are the words family meal. Taken individually, the words family and meal take you down very different paths, but put them together and they form an entirely different emotively powerful ...
  • Accelerating the Need for Collaborative Partnerships

    Aug 17, 2020
    Our upcoming Annual Business Conference (ABC) is an ideal forum to set the stage for competing in and collaborating in the evolving retail landscape. In speaking with numerous retail and supplier members, the general consensus is that there are five ...
  • As Shoppers Become Brand Agnostic, What Does That Mean for Private Brands?

    Aug 14, 2020
    Today’s shoppers bring a broad and sophisticated range of criteria with them when making their food shopping decisions. While there still remain occasions and situations where brand is the prime driver (I would never consider any ketchup other than ...
  • Follow the Yellow Brick Road to Family Meals

    Aug 12, 2020
    The genius of the Wizard of Oz story lies in its ability to creatively convey a simple, but hard truth about human nature; we frequently go wishing for miracle solutions to our problems, when the answers we seek are already in our possession. Tin ...
  • Prioritizing Food to People: Packaging, Plastics and Avoiding Food Waste

    Aug 11, 2020
    According to data from ReFED and Feeding America, the number of Americans struggling with hunger since the COVID-19 pandemic has risen from 40 million to a staggering 54 million ...
  • Taking Stock of Where We Are: A Look at the Impact of COVID-19 on Grocery Shopper Habits

    Aug 6, 2020
    For five long months, we have all been experiencing the unprecedented realities presented by the COVID-19 pandemic, including the frustrating truths of supply and the dramatically increased demand for groceries. Once ingrained grocery shopping ...
  • Supporting FMI Members with Health and Well-Being

    Aug 5, 2020
    As you may well know, the FMI logo has three overlapping arches which represent our efforts to (1) advocate, (2) collaborate and (3) educate as we support food industry efforts to advance a safer, healthier and more efficient consumer food supply. ...
  • Beyond TP and Sanitizers: Why a Virtual Exchange Platform Serves the Food Industry Year Round

    Aug 4, 2020
    The new Food Industry Exchange, an electronic, subscription-based sustainable marketplace developed for FMI by The Seam is a valuable tool in shoring-up supply chains in anticipation of disruption. The Food Industry Exchange launched during the ...
  • Essential Jobs: Building Resilience through Private-Public Partnerships

    Jul 30, 2020
    Our industry has risen to the occasion and managed the challenges that have emerged during this national emergency. The grocery industry and the food supply chain that supports it have worked tirelessly to keep food available to American customers ...
  • Making the Cut: Meat and Poultry Back to the Center of the Plate

    Jul 29, 2020
    Think of today’s selling environment like one of those retail meat cut posters hanging in the butcher shop or meat department. There is a market as a whole, but it is portioned into different sections. Each section has its own features and ...
  • Meet SPAR Thohoyandou Store Manager Awards Finalist

    Jul 27, 2020
    Captain Raymond Mashudu Mutangwa believes that offering exceptional service with a direct, innovative and sincere approach distinguishes SPAR Thohoyandou, one of the company’s biggest stores, in a competitive market....
  • Champions Among Us, Working for You

    Jul 24, 2020
    Undoubtedly, there are countless heroes who have and will emerge from the ongoing COVID-19 pandemic, especially throughout the food industry. You likely know of a few and may have even witnessed their extraordinary feats first-hand. It is of utmost ...