Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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FACTS & FIGURES
Grocers only capture 18% of the

$84 Billion HBC Market

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  • Transparency and Social Alignment: Two Top Trends in Fresh That Are Paying Off

    Jun 14, 2018
    As I walk around the perimeter of the grocery store today, two big trends are paying off. One is transparency—the shopper’s desire to know more about where their food comes from and how it was made. The second is social and cultural alignment, or a ...
  • Leadership Disruption: Discussions With CEO Update

    Jun 13, 2018
    CEO Update Live recently hosted a panel of association CEOs addressing the topic of leadership disruption, with FMI President and CEO Leslie Sarasin among the contributing panelists. The following is an excerpt of the questions posed by moderator ...
  • It’s Time for Food Retailers to Take the Lead on Card Security

    Jun 7, 2018
    Here is what we do know; on its current trajectory U.S. payment fraud is expected to reach a whopping $14.41 billion by 2025, and as a country we are lagging behind our competitors. American consumers, retailers, financial institutions and our ...
  • Why Are Established Brands Creating Investment Vehicles and Incubators?

    Jun 6, 2018
    The well-established companies know why they need to be on constant lookout for the next winning product: Consumer tastes and interests are quickly shifting towards higher quality, more unique and in some cases artisanal food solutions; new ...
  • Oh, The Places Our Products Will Go

    Jun 4, 2018
    I’m feeling like the proud parent of a grad (again) because FMI recently launched a subscription-based online community for emerging food and beverage brands that will offer education, mentoring, nurturing and access to investors. It’s called FMI ...
  • Information the Way It Should Be

    May 30, 2018
    Our fascination with data has swiftly moved from a mere attraction to a determined expectation. Technology’s gift of speedy access to the facts and figures we want touches every aspect of our lives – including what we expect to know about the food ...
  • From 1950 to 2010: How The Grocery Industry Has Changed

    May 29, 2018
    Speaks serves as a historical record of what is occurring in the food retail industry at any given time. As we complete data collection for the 2018 Speaks survey (responses due by May 31), I took a visit through the FMI archives to review the ...
  • It’s BBQ Season! Light Up the Grill!

    May 24, 2018
    Grilling displays are popping up in stores all across the country, and for good reason. The grocery industry is positioned to win the grilling basket throughout the entire year. Barbecue cuts of meat are growing 10 times faster than the total fresh ...
  • Shaping the Future of Couponing

    May 21, 2018
    According to U.S. Grocery Shopper Trends 2017 report, 52 percent of shoppers now use digital coupons while at the grocery store. That number increases to 68 percent of shoppers from households with kids indicating the convenience factor of digital ...
  • Technology Reinvents Retail − From Supply Chain to Store Shelves

    May 18, 2018
    In today’s food retail environment, emerging technologies − from blockchain to Internet of Things (IoT) − are beginning to produce clear gains. Retailers are leveraging new technologies to enhance aspects including supply chain, food safety, and ...
  • Three Tools for Independent Retailers on Ecommerce

    May 17, 2018
    For the past two years, FMI has been engaging our members in assessing their ecommerce capabilities and the digitally engaged food shopper. This has been a big topic of interest, in particular, to FMI’s independent retail members as they look to ...
  • How Everything We Know About Consumers is Being Flipped And What That Means For Leadership

    May 16, 2018
    There is no doubt that there is a primal shift within the food industry with consumer reality that is changing the way we do business and revising industry leadership ...
  • Addressing Consumer Behavior in Real Time

    May 14, 2018
    Narayan Iyengar, SVP, Digital and ecommerce, Albertsons Companies, in a presentation at Grocerytalk talks about tracking customer journeys in the digital era and how to collaborate to successfully reach the digital shopper....
  • How To Make An Impression In Eight Seconds Or Less

    May 1, 2018
    In a digital age, it’s getting increasingly more difficult to engage a consumer and influence his or her behavior – certainly in attracting a customer to a food retail store and ultimately creating loyalty....
  • Business Continuity Planning in the Digital Age

    Apr 20, 2018
    In a world that’s quickly moving from hard-copy binders to intranet portals, new opportunities and challenges arise for financial officers evaluating their ...