Retail Operations

Our Voice of Food Retail blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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FACTS & FIGURES

3 out of 5 shoppers

would shop at only one store if they could have all their needs satisfied

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  • Advice from a Retailer: Six Common Pitfalls for Emerging Brands to Avoid

    Sep 6, 2018
    Introducing a new brand to the marketplace can be equal parts excitement and frustration. Joshua Dooley of QFC/Kroger shares his insights and advice on six common pitfalls for emerging brands that can make the difference between flourishing and ...
  • Rediscover the Value of GM-HBC

    Sep 5, 2018
    Shoppers enjoy the discovery process. We feel like everyday heroes when we bring home a new product or experiment with a new recipe for a family meal. Arguably, for food retailers, translating this same consumer experience to toothpaste or light ...
  • Kids or No Kids: How Millennials Are Grocery Shopping

    Sep 4, 2018
    We decided to look at the U.S. Grocery Shopper Trends2018 findings on Millennials verses Millennials with kids and see not only if our personal habits match the trends, but also how closely in-line our habits are to each ...
  • Technology, Loyalty and Millennials

    Aug 29, 2018
    Millennials continue to lead the way online in using the same-day and next-day delivery models but also in subscribing to meal kits and in taking advantage of online touchpoints for food service takeout or delivery....
  • Eating and Shopping Well — An Independent Operator Experience

    Aug 28, 2018
    Food retailers, particularly independent operators, are uniquely positioned to be a resource in helping shoppers eat well by offering knowledge, support, inspiration and ...
  • The Symbiotic Relationship Between Eating Well And Shopping Well

    Aug 17, 2018
    We all want to eat well, but the concept means different things to different people. For some, eating well is all about the taste of the food; for others, it means consuming products of high nutritional value; and still for a growing number, eating ...
  • Digital Relationships Forge Engagement with Shoppers

    Aug 13, 2018
    Influencers – humans and animals –live in a digital world where they have a strong consumer following based on lifestyle, humor, advice or even culinary skills. There are tiers among influencers; celebrities hold their own, but they can also embody ...
  • Brick and Mortar is Alive and Well

    Aug 10, 2018
    According to FMI’s U.S. Grocery Shopper Trends 2018 report, brick and mortar grocery stores, the signature channel in the food industry, have stabilize their status despite consumers’ use of other channels. Trends claims, “Consumers do shop across ...
  • Is Online Grocery Shopping Eroding In Store Business?

    Aug 2, 2018
    In the third webinar of this series, Leading Retailers: E-commerce as a Competitive Advantage, FMI and Rosie engaged in a panel discussion with leading retailers who have successfully launched online shopping at their stores. The discussion quickly ...
  • AI Powers The Customer Experience

    Aug 1, 2018
    Not a day goes by that I don’t find myself reading about grocery stores rolling out new technologies to engage shoppers. If you happen to Google “technology in grocery stores,” I guarantee you’ll find at least five pages of relevant, interesting ...
  • Have You Heard? National Family Meals Month Movement Is Trending

    Jul 27, 2018
    This September, the food retail industry celebrates the fourth annual National Family Meals Month™ (NFMM). NFMM and its huge impact is trending among consumers. Eighty-four percent of shoppers who saw the NFMM campaign reported healthier behaviors ...
  • Retail Foodservice: A College Student’s Perspective

    Jul 26, 2018
    As a college student living off-campus for the first time this past year, I only recently learned to weekly grocery shop on my own. As a newbie, I’m eager to discover the most cost-and time-efficient ways to prepare and enjoy nutritious, fresh meals ...
  • Center Store Primed for The Digital Shopper

    Jul 25, 2018
    Food retailers hear a lot about the digital shopper and they spend even more time thinking about how they’ll meet consumers growing demand for streamline shopping experiences from the store aisles to their virtual grocery baskets. As it turns out, ...
  • Industry-wide Initiatives Are Hard, But That’s What Makes Them Great

    Jul 23, 2018
    Industry-wide voluntary initiatives are tough. It takes time to organize and implement change to get on the same page with partners. Inevitably there are bumps in the road, lessons to be learned and wrinkles to iron out. But the result is worth it—a ...
  • When It Comes to Private Brands, What Are Shoppers Buying?

    Jul 19, 2018
    Food retailers increasingly offer a wider variety of private brands options in their stores and are strengthening their private brands value proposition. But it all comes down to which private brands categories shoppers actually purchase. That’s ...