Retail Operations

Get To Know Our Hy-Vee 2021 Store Manager Award Finalist

For someone who started working at Hy-Vee before he had a driver’s license, Brandon Lampkin has certainly contributed to the success of colleagues and the business over the past 31 ...

Get To Know Our Food City 2021 Store Manager Award Finalist

What’s in a name? Plenty, when you’re Hugh “Rusty” Rollins, manager of a Food City store in Athens, Tennessee. This is a store manager who knows most of his customers by name after working for the company for nearly 40 years. In turn, his nominators ...

Solar Energy Has Bright Outlook in Food Retail

As more companies have looked to reduce their electricity consumption and carbon footprints in recent years, exploring renewable energy has become a logical next step. Leading chains such as Kroger, Publix, Aldi, H-E-B, Giant Eagle, Stop & Shop, ...

Remembering George Floyd

Today in Minneapolis and in cities across America, people are finding ways to commemorate the one-year anniversary of George Floyd’s tragic murder at the hands of police ...

Get To Know Our Giant Food 2021 Store Manager Award Finalist

Assigned the task of opening a new store in Falls Church, Virginia in March 2020, William Randall did what many store managers did in that period – pivot – but on a different and unique level. As original plans for the opening weekend were put on ...

Get To Know Our Brookshire Grocery Co. 2021 Store Manager Award Finalist

Service is a priority and principle for Morris Lewis. He has served Brookshire Grocery Company for 26 years and served his country as a member and Sgt. 1st Class of the U.S. Army National Guard, through which he did two tours of duty in ...

The Outlook for Digital Shopping in 2021

In 2020, we saw a rise in digital shopping like never before—particularly for the grocery sector. FMI and NielsenIQ have partnered on an annual journey to analyze the digital food shopper. At a time when looking to the future can be difficult, we’ve ...

Get To Know Our Skogen's Festival Foods 2021 Store Manager Award Finalist

When it comes to successful store leadership, Keith Buswell keeps it in the family. This particular family is a team of employees at the Skogen’s Festival Foods store in Onalaska, Wisconsin. Indeed, his team rarely leaves home—his store has the ...

Get To Know Our ShopRite Supermarkets 2021 Store Manager Award Finalist

Whether at ground zero or from the ground up, John Salcito spent the better part of 2020 meeting challenges head on and in a successful way. The term “challenge” may be an understatement, ...

Get To Know Our Lunds & Byerlys 2021 Store Manager Awards Finalist

As her employees and customers navigated unchartered territory this past year, Katie Swenson not only provided the map and guidance for safe passage but discovered new treasure along the ...

Grocers Kept America Fed Throughout the Pandemic Despite Major Challenges

The COVID-19 pandemic has changed almost every facet of our lives since the first cases appeared in the United States late last winter, so it’s no surprise that it’s had a major impact on what Americans are eating and where they’re getting their ...

A New Way to Gain Private Brands Insights

The new FMI Talking Private Brands Series, designed for private brands professionals, brings to life Power of Private Brands insights, emerging issues and opportunities....

The Next Hot Topic: Social Justice and Food

The whole world is anticipating, yearning, and preparing for the day when the COVID-19 pandemic does not dominate the horizon of our life considerations. From a food industry perspective, part of that involves speculating which pandemic-tinged ...

Historical Perception vs. Reality: Industry Attractiveness

I bet if you took a moment you could think of at least three people in the food retail industry who started their career as a cashier or bagger and now have a role leading the company. Can you think of three? ...

New Life for Older Stores

As supermarkets age, they don’t exactly gain value like the fine wines they sell. However, today’s retailers have some new opportunities for their older stores, particularly when it comes to incorporating ecommerce and upgrading to more energy-...