Retail Operations

Get To Know Our Giant Food 2021 Store Manager Award Finalist

Assigned the task of opening a new store in Falls Church, Virginia in March 2020, William Randall did what many store managers did in that period – pivot – but on a different and unique level. As original plans for the opening weekend were put on ...

Get To Know Our Brookshire Grocery Co. 2021 Store Manager Award Finalist

Service is a priority and principle for Morris Lewis. He has served Brookshire Grocery Company for 26 years and served his country as a member and Sgt. 1st Class of the U.S. Army National Guard, through which he did two tours of duty in ...

The Outlook for Digital Shopping in 2021

In 2020, we saw a rise in digital shopping like never before—particularly for the grocery sector. FMI and NielsenIQ have partnered on an annual journey to analyze the digital food shopper. At a time when looking to the future can be difficult, we’ve ...

Get To Know Our Skogen's Festival Foods 2021 Store Manager Award Finalist

When it comes to successful store leadership, Keith Buswell keeps it in the family. This particular family is a team of employees at the Skogen’s Festival Foods store in Onalaska, Wisconsin. Indeed, his team rarely leaves home—his store has the ...

Get To Know Our ShopRite Supermarkets 2021 Store Manager Award Finalist

Whether at ground zero or from the ground up, John Salcito spent the better part of 2020 meeting challenges head on and in a successful way. The term “challenge” may be an understatement, ...

Get To Know Our Lunds & Byerlys 2021 Store Manager Awards Finalist

As her employees and customers navigated unchartered territory this past year, Katie Swenson not only provided the map and guidance for safe passage but discovered new treasure along the ...

Grocers Kept America Fed Throughout the Pandemic Despite Major Challenges

The COVID-19 pandemic has changed almost every facet of our lives since the first cases appeared in the United States late last winter, so it’s no surprise that it’s had a major impact on what Americans are eating and where they’re getting their ...

A New Way to Gain Private Brands Insights

The new FMI Talking Private Brands Series, designed for private brands professionals, brings to life Power of Private Brands insights, emerging issues and opportunities....

The Next Hot Topic: Social Justice and Food

The whole world is anticipating, yearning, and preparing for the day when the COVID-19 pandemic does not dominate the horizon of our life considerations. From a food industry perspective, part of that involves speculating which pandemic-tinged ...

Historical Perception vs. Reality: Industry Attractiveness

I bet if you took a moment you could think of at least three people in the food retail industry who started their career as a cashier or bagger and now have a role leading the company. Can you think of three? ...

New Life for Older Stores

As supermarkets age, they don’t exactly gain value like the fine wines they sell. However, today’s retailers have some new opportunities for their older stores, particularly when it comes to incorporating ecommerce and upgrading to more energy-...

Advancing Your Career During a Pandemic

It’s been an interesting time to be an e-learning professional with events going virtual, learning being reimagined and “zoom fatigue” impacting many of us. At the same time, it’s been exciting to see how many people have used their time during the ...

Collaborating Through a Crisis and Beyond

COVID-19 has reminded us more than ever that grocery and supplier collaboration is a vital strand in the social fabric. Beyond the deep-cleaning, shelf-replenishing and physical-distancing tactics that played out at the store level during the ...

How Far is the U.S. from COVID-19 Herd Immunity?

Like many of you, I have been following the march toward COVID-19 herd immunity for months. I’ve also been considering the personal considerations for consumers and the business implications for the food industry. I’ve taken note of how the issue of ...

What’s the Verdict on Plant-Based Fish Alternatives?

Our 2021 Power of Seafood report finds the biggest reason behind an increase in grocery seafood sales is consumers are trying to eat healthier (59%). In fact, 72% of frequent seafood consumers are putting more effort into making healthy and ...