Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.

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  • The Small, But Mighty, Micro-fulfillment Center

    Aug 9, 2019
    One trend emerging at the center of food retail store design is the Micro-Fulfillment Center (MFC), a new automation in the food retail industry. Although small, as the name implies, these warehouses are well equipped to autonomously fulfill online ...
  • How Consumer Trends Push Innovative Store Formats

    Jul 25, 2019
    Evolving consumer behaviors are compelling retailers to explore innovative store formats, while also investing in new refrigeration technologies and energy resources. How do food retail professionals build a blended shopping experience based on ...
  • Food Retail Supply Chain Trends That Are Here to Stay

    Jul 18, 2019
    I recently discussed the food retail supply chain with a group of industry professionals who eat, breath and live it every day. During GS1 Connect, hosted by GS1 US, I presented on a panel discussion along with John Phillips, PepsiCo, Inc. and Chris ...
  • The Path to Frictionless Checkout

    Jul 17, 2019
    Three grocers start talking about their customer checkout experience. One only offers traditional checkout with store associates. Another is starting to introduce self-checkout. The last grocer has fully integrated self-checkout and is interested in ...
  • How Many Grocery Stores Did You Shop at Last Month?

    Jul 12, 2019
    This year’s U.S. Grocery Shopper Trends report found that the average shopper visits 4.4 different retail banners in a typical month, up from 4.1 last year. While shoppers do spend a significant share of their food dollars at their primary store, ...
  • Are You Ready for Barry?

    Jul 11, 2019
    As we collaborate on this post, the current storm in the Gulf of Mexico has just been deemed Tropical Storm Barry by the National Weather Service. That classification may change, and the potential impact of the storm is shifting rapidly; however, we ...
  • Five Trends from the Fancy Food Show

    Jul 11, 2019
    Walking the aisles at the Summer Fancy Food Show, where FMI had a booth showcasing the SQF Food Safety Program and FMI Emerge for companies growing their grocery shelf presence, we picked up on five key trends to share with food retailers and FMI ...
  • Physical Store Changes Meet Omnichannel Opportunities

    Jul 9, 2019
    According to FMI’s 2019 U.S. Grocery Shopper Trends report, 43% of shoppers now report buying groceries online at least once in the past year. With this in mind, food retailers need to understand how the physical store changes will set them up for ...
  • Why Collaboration Matters in Addressing Supply Chain Transportation Issues

    Jul 8, 2019
    At June’s TPA Transportation Summit, Federal Motor Carrier Safety Administration (FMCSA) Administrator Raymond Martinez acknowledged that our audience of logistics and transportation experts “fuel and feed the economy.” Administrator Martinez ...
  • ‘Tis the Season: How Food Marketers Can Leverage In-Season, Locally-Grown Produce to Entice and Educate Shoppers

    Jul 2, 2019
    Now that growing and harvesting season is in full swing across most of the country, the time is ripe to leverage fruits and vegetables sourced from nearby farms and orchards outside of perennial growing areas like California, Arizona and Florida. ...
  • Photo Friday: Zabar’s in Manhattan

    Jun 28, 2019
    Recently, with Stanley Zabar and Scott Goldshine as our hosts, 35 FMI guests were welcomed by Zabar’s for a store tour. Everyone loved seeing the famous neighborhood spot where you can buy eggs, a Kitchen Aid, a bagel, an Instapot, coffee and exotic ...
  • Over Time, What Brings Grocery Shoppers To The Store?

    Jun 27, 2019
    Come with me on a journey through a time machine to consider the attributes that attract customers to a particular grocery store. When FMI first explored this topic in the 1982 Trends research, at that time called Trends: Consumer Attitudes and the ...
  • Answering the Call: FMI Wins Landmark U.S. Supreme Court Decision

    Jun 26, 2019
    The Food Marketing Institute on behalf of the food retail industry did just that by achieving a landmark U.S. Supreme Court victory (6-3) in its fight to protect retailer and shopper privacy. As FMI’s counsel stated soon after the Court issued its ...
  • The Mind of a Millennial Mom Grocery Shopper

    Jun 20, 2019
    Let’s go to a place my husband would consider very scary—the inner workings of my mind and how I make a decision about when, where and how I shop for grocery items for my family. I’m suggesting we take this journey together because of an interesting ...
  • Changes at 2020 FMI Midwinter Executive Conference

    Jun 17, 2019
    It may seem our 2020 FMI Midwinter Executive Conference is far away, but it’ll be upon us before we know it. At FMI, we continue to address the industry’s most pressing issues and the Midwinter Conference allows us to convene, collaborate and ...