Retail Operations

Our Voice of The Food Industry blog offers commentary from FMI subject matter experts on timely and important topics to the food industry.

Stay Connected

Already have an FMI Profile?

3 out of 5 shoppers

would shop at only one store if they could have all their needs satisfied

Learn More
  • How Food Retail Ecommerce Got Ready for Prime Time

    Oct 22, 2020
    In hindsight, it’s interesting how food retailers described their ecommerce sophistication a year ago in the FMI Food Retailing Industry Speaks report. Only 4% of responding companies with online sales considered themselves to be very sophisticated ...
  • Are You Ready for Some Food Ball? The Road to Supper Bowl I

    Oct 20, 2020
    Baseball has its World Series, hockey has the Stanley Cup, tennis has its Wimbledon and football has its Super Bowl. Now the food industry has its Supper Bowl! All of these landmark competitions offer teams the chance to prove they are the best of ...
  • Four Common Misconceptions About Food Prices

    Oct 16, 2020
    A number of misconceptions regarding grocery prices regularly permeate both the news and our water cooler conversations. These are due to a combination of outdated ideas that should have been put to rest long ago and high profile “examples” that are ...
  • And Now for Some Good News on the Family Meals Front

    Oct 15, 2020
    The number of partners and stakeholders continues to grow and the creativity with which they have embraced and shared the good news of family meals is yielding incredible results. I am pleased to share that we’ve made another leap, and in 2020, 33% ...
  • A Tale of Two Years: A Look at The Food Retail Industry in 2019 and Early 2020

    Oct 14, 2020
    The most recent The Food Retailing Industry Speaks report identifies a striking similarity between ”A Tale of Two Cities” and a tale of two years, 2019 and 2020, for the food industry. Both relay the story of how stark change and challenging times ...
  • Making A Difference: It’s What Grocers Do

    Oct 12, 2020
    It’s these acts of goodwill that are in the very fabric of a food retailer’s being. Grocers strengthen their communities with programs designed to keep kids busy and engaged; offer useful information about nutrition and health; and assist in ...
  • Five Fresh Foods Essentials for the COVID-19 Era and Beyond: FreshForward 2020 Recap

    Oct 7, 2020
    Fresh foods are the accelerator for food retail success — but what is the accelerator for fresh foods? That question is at the heart of what the industry explored during the recent FMI FreshForward event. Retailers, manufacturers and other senior-...
  • A Fly on The Wall: A Look at The Food Industry’s Performance

    Sep 30, 2020
    FMI is about to release our 71st annual The Food Retailing Industry Speaks report, which tracks operations and strategic initiatives of the food retail industry. This year’s Speaks report reviews performance for 2019, but it also incorporates ...
  • Family Meals Month – Helping our Industry Stay Strong

    Sep 29, 2020
    Americans are using family meals to stay strong – physically and emotionally – during the pandemic; and they plan to continue this positive practice when a new normal is established. The FMI Foundation conducted a national survey confirming that ...
  • A Rollercoaster Ride for The Meat Department in 2020

    Sep 25, 2020
    The past six months has been so “unprecedented” that FMI and NAMI decided to break our trend of annual reports to conduct a The Power of Meat: Midyear 2020 Edition to take a fresh look at what was happening in the meat industry from the shopper’s ...
  • Prioritizing Fresh Sustainability Despite Pandemic Challenges: FMI FreshForward Recap

    Sep 23, 2020
    It might be logical to think the fresh industry would have put sustainability on the back burner during the COVID-19 pandemic. However, in reality, many industry leaders never departed from their sustainability goals in the face of extreme hurdles. ...
  • L.A.S.T: A Tool for De-Escalation

    Sep 18, 2020
    How does a grocery store employee communicate with shoppers, particularly when they are agitated? What should they do when they observe shoppers calling one another out for failure to comply with these requirements? How should the grocery associate ...
  • The Food Industry Celebrates Family Meals Month

    Sep 17, 2020
    The food industry is rallying around National Family Meals Month™. Here are some of the MANY activities we’ve seen encouraging families to make the most of their time around the ...
  • Embrace Education as a Cornerstone of Social Justice

    Sep 15, 2020
    Our essential industry has a responsibility to ensure that our practices foster economic opportunity and racial equity. We need equitable programs that catalyze a stronger, more sustainable future for everyone. One program that meets this criteria ...
  • So, How Does America Feel about All These Family Meals?

    Sep 11, 2020
    COVID-19 has certainly changed our approach to family meals and perhaps reshaped our attitude about preparing them, but has it affected the benefits and how we perceive them? We wanted to know, so the FMI Foundation funded research to find out and ...