Education

PHOTO: Happy Customers and the Customer Experience

Who is the CEO or Customer Experience Officer in your company? Gary Magenta, Chief Change Architect and Senior Vice President of Root Inc., engages with with Future Leaders eXperience attendees to literally draw out what makes happy ...

Photo Friday: Northgate Gonzalez Market in La Habra

Sue Borra, FMI's chief health and wellness officer, toured the Tortillera Northgate Gonzalez Market in La Habra located in Orange County, California with Teresa Blanco, wellness program manager, and Enrique Sanchez, assistant store team leader.This ...

Advocacy: There’s An App for That

The FMI Advocacy app provides members and supporters with resources to successfully advocate to Congress, from Washington, D.C. or back in the home states and ...

10 Jobs Future Leaders Participants Didn’t Have 10 Years Ago

More than 400 of the food retailing industry’s most promising rising stars will gather in Chicago June 11-13 to participate in the Future Leaders eXperience. Through a series of team-building exercises, challenges and discussions, they will hone ...

How Future Leaders Maintain their Brands

If you’re planning to join us, you’ve probably taken the time to log into our interactive networking tool to create a profile, and have download the FMI Future Leaders eXperience mobile app. But, we thought it would be fun to share a few extra tips ...

Photo Friday: Store Visit to Martin's Super Markets

Lucas Darnell, director of member relations and advocacy for the eastern region of FMI, visited with Rob Bartels, president and CEO of Martin’s Super Markets, in St. Joseph, Michigan....

Food Defense Superheroes: Suppliers and Food Processors to the Rescue

Arguably, there’s no greater hero to a company in the midst of a disaster or terrorist threat than those who are prepared to handle an emergency and shield your company’s assets from danger. ...

Powerful Approaches to Team Building

When it comes to working on teams, every co-worker or colleague can appreciate strong leadership, clear communication, and being a part of a supportive community. In today’s workforce, an amazing team dynamic is a powerful attribute to create in the ...

The Retail Management Certificate Program is Expanding

Established in 2000 by the Western Association of Food Chains (WAFC), the Retail Management Certificate is an industry-led accredited community college business program that provides food retail employees with the most relevant skills and ...

Making the Connection with Storytelling

In any organization, the power of storytelling transcends not only audiences but departments. It’s an effective communication tool that connects individuals to one another through the opportunity to frame relatable experiences. ...

Nurturing a $127 Billion Business Opportunity in Specialty Food

A 2017 report by the Specialty Food Association (SFA) indicates that the specialty food category represents $127 billion, up 15 percent since 2014. Specialty foods are outpacing their non-specialty counterparts in nearly every category. And ...

The Benefit of Stepping Outside Your Comfort Zone

Whether it’s making a career change, pitching a new idea, or implementing a new program, there are times in our careers where we take a leap of faith. As professionals, we seem to learn the most at the crossroads of success and failure, and discover ...

Watching Your Language

There is another area in which the challenge to “watch our language” has relevance for the industry. Again, this is an area of focus for this year’s Trends research. As I share our 2017 Trends findings with the Future Leaders of our industry, I ...

Drumroll: The 2017 FMI Store Manager Award Finalists

It’s this commitment to people, community and financial dexterity that we celebrate annually as the FMI Store Manager Award. It’s my pleasure and honor to announce our 11 finalists, four of whom will be named winners of the 2017 award in June....

Want to Reach Peak Performance in your Career? Be Adaptable.

When faced with professional challenges, I admit I sometimes have self-doubt even at this stage in my career, but a strong support network often helps me rediscover my confidence. There’s power in positive reinforcement – oftentimes it’s the words ...