Voice of Food Retail Blog

Our blog offers commentary from FMI subject matter experts on timely and important topics to the food retail industry.

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  • Adjusting our Optics on the Consumer

    Dec 28, 2017
    FMI’s 2017 work in clarifying shopper expectations of transparency, addressing consumer concerns and highlighting community service helped better frame the food retail picture and sharpened industry focus on the customer’s craving of personalized ...
  • Grocery Stores Explore More Social Media and Digital Advertising

    Nov 13, 2017
    A couple of years ago, I wrote about how grocery stores used social media with findings from our 2015 Food Retailing Industry Speaks report to make the case that the food retail industry was just beginning to dip their toe in the digital marketing ...
  • Stopping by Product Date Labels on a Snowy Evening

    Mar 2, 2017
    Bringing the industry together to agree on a common date-label language was a crucial first step, but it was only that; a first step. Much work remains to be done to bring this acclaimed initiative to fruition. There will be cross- industry task ...
  • Reducing the Noise, Sharpening the Message

    Feb 16, 2017
    This TPA affirmed recommendation calls for voluntary industry-wide adoption of two sets of product code date labeling language: one for shelf stable items, when the date is for communicating quality issues, and another for certain items when the ...
  • Amplifying the Voice of a Noble Cause

    Jan 6, 2017
    A compilation of the monthly agendas for the 2016 resource calls of FMI’s Communications and Consumer Affairs Council (CCA) reads like the chapter headings of Everything You Wanted to Know about Food Retail in 2016, But Were Afraid to ...
  • 140 In-Person Membership Visits in 2016

    Dec 29, 2016
    Building a strong membership program can be equated to the quote, “Without a solid foundation, you’ll have trouble creating anything with value.” In 2016, the FMI Membership department continued to build a robust and valuable membership program by ...
  • 2016, One for the Books

    Dec 19, 2016
    Just as a prism takes a single ray of light and splinters it into its constituent spectral colors, to help make as much sense as we can of 2016, FMI is approaching its end of year reporting by breaking the year into 13 different spectrums of ...
  • The Timely Diplomacy of Thanksgiving

    Nov 17, 2016
    The timing could not be more fortuitous. After a particularly contentious and vicious political season that exposed the depth and severity of every divide and difference across the American civic landscape, the nation is hungry – in body and spirit -...
  • The Second Nature of Grocers Doing Good

    Oct 24, 2016
    While bolstering and building bonds within their communities is in the very fabric of a food retailer’s being, there are times when it is appropriate to celebrate that which grocers do so naturally and quietly.The Food Marketing Institute is excited ...
  • Getting Clear on Transparency

    Oct 20, 2016
    Shoppers may also want to know where ingredients originated; whether all its ingredients are healthy; whether the workers who made it were treated fairly; whether it's packaged in the most sustainable fashion possible; the kind of fertilizer the ...
  • Old Wives’ Tales perpetuate Supermarket Myths

    Oct 17, 2016
    I remember hearing dozens of old wives’ tales growing up. Some pertained to superstitions, such as opening an umbrella while still inside would bring 10 years bad luck, or if I spilled salt I would throw a pinch over my left shoulder. Others I ...
  • Supermarket Mythbusters II: Not Afraid of the Truth

    Oct 5, 2016
    Supermarket Myths…Busted returns for round two to slay misconceptions in the food retail industry. There’s nothing more haunting to retailers and associates than misinformation giving their customers nightmares. Last October, we launched a new ...
  • What Grocery Stores Can Learn from Pokémon Go

    Jul 13, 2016
    Now I know that you might be thinking what does a video game have to do with my food retail business? Well, besides the fact that the same augmented reality technology is already being used in the industry to help educate store employees about food ...
  • The Business of Food Retail

    Jun 24, 2016
    Customer service is at the heart of the food retail industry. In a time when the industry is experiencing an unprecedented pace of change, it’s important to remember our roots and showcase those in our industry who exemplify our customer service ...
  • A Conversation with FMI’s New Head of Health and Wellness and the FMI Foundation

    Apr 15, 2016
    FMI recently named that Susan Borra, RD, as Chief Health and Wellness Officer and Executive Director of the FMI Foundation. I took some time to hear from Sue about her plans for the new role and what the FMI Foundation was up ...