Food retailers understand that the fresh experience is dictated by the new expectations of a more engaged consumer, so it’s important for FMI to keep its finger on the pulse of the shopper, helping food retailers navigate consumers’ demands – and aspirations – for their produce, meat, seafood, bakery and foodservice items.In order to better know our audience and the environment, our organization commissioned notable research across the fresh departments.
In thinking through the conversations at the FMI Executive Forum Roundtable discussions last June, and in other conversations with fresh grocery leadership since then, it has struck me that there was a lot of consensus on the issues of the day, and how solutions to the challenges are a lot more difficult to find that same level of consensus.
There is little doubt that the leading high-tech producers have discovered the consumer goods and food retailing marketplace. In some cases, technology providers are working as our partners, working together to find automated solutions to problems and analytical tools to fuel growth. In other cases, they are developing business models that can appear to be in competition with the industry models we have grown accustomed to.
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