Consumer Affairs

Consumer Affairs IconThe Consumer Affairs Department helps member companies in developing policies and programs on consumer issues and trends. These include areas such as consumer lifestyles, nutrition, health and wellness, and food safety. FMI members may subscribe to receive updates about current events and issues effecting the food retail industry.

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Consumer Affairs Webinars
Laptop_120x88See our archive of consumer affair webinars on a variety of topics from animal welfare to consumer insights. Consumer Affairs Webinars


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FMI Consumer Affairs Resources 

 

  • Food Retailing Industry Speaks 2016

    For 66 years, FMI has been surveying the food retail industry to develop important operational and financial benchmarks ranging from sales and profits to shrink, turns and differentiation tactics. The survey research results in The Food Retailing Industry Speaks (Speaks) report.
  • 2016 U.S. Grocery Shopper Trends

    The Food Marketing Institute has long supported U.S. food retailers through annual surveys of shopper behaviors and attitudes, providing consistent metrics to evaluate the changing market landscape. This year, FMI worked with the Hartman Group to supplement our U.S. Grocery Shopper Trends research perspective with a cultural lens, interviewing Americans in their homes and while shopping, and drawing upon ethnographic research into U.S. food consumption and consumers.

     

Capitalizing on the Shifting Consumer Food Value Equation

This joint Deloitte, FMI and GMA study found that roughly half of Americans surveyed (51 percent) weigh “evolving drivers” – health and wellness, safety, social impact, experience and transparency – in their purchasing decisions, in addition to the “traditional drivers” of taste, price and convenience. Moreover, this occurs regardless of demographic factors.

Press Release | Infographic



Overview of State Food Product Dating Laws

The FMI Guide to State Food Product Dating Laws provides a snapshot of  food product dating at the state level. In addition to providing a high-level view of the state-by-state picture, this report is also meant to be a jumping-off point for further in-depth research on any particular state. To that end, this document is “fully clickable,” meaning that we have provided hyperlinks to the relevant sections of code for further exploration, and to any guidance materials the state has provided.
  • Reducing the Noise, Sharpening the Message

    Product Code Date Labeling InfographicThis TPA affirmed recommendation calls for voluntary industry-wide adoption of two sets of product code date labeling language: one for shelf stable items, when the date is for communicating quality issues, and another for certain items when the date language conveys guidance regarding material degradation of product performance or the possibility of food safety concerns. 
  • Amplifying the Voice of a Noble Cause

    Communications and Consumer Affairs ImageA compilation of the monthly agendas for the 2016 resource calls of FMI’s Communications and Consumer Affairs Council (CCA) reads like the chapter headings of Everything You Wanted to Know about Food Retail in 2016, But Were Afraid to Ask.
  • 140 In-Person Membership Visits in 2016

    Membership Visits in 2016Building a strong membership program can be equated to the quote, “Without a solid foundation, you’ll have trouble creating anything with value.” In 2016, the FMI Membership department continued to build a robust and valuable membership program by focusing on new member recruitment, as well as building breadth and depth with existing members. We worked to developed new programs, roles, and communication strategies to meet the needs of our expanding membership base. This year FMI welcomed 21 new retail and wholesale members and 93 new associate members. We’re grateful for the support and engagement of the FMI Officers and Board members who assisted in FMI’s successful recruiting process.