Consumer Affairs

Consumer Affairs IconThe Consumer Affairs Department helps member companies in developing policies and programs on consumer issues and trends. These include areas such as consumer lifestyles, nutrition, health and wellness, and food safety. FMI members may subscribe to receive updates about current events and issues effecting the food retail industry.

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Consumer Affairs Webinars
Laptop_120x88See our archive of consumer affair webinars on a variety of topics from animal welfare to consumer insights. Consumer Affairs Webinars

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FMI Consumer Affairs Resources 


  • 2016 U.S. Grocery Shopper Trends

    The Food Marketing Institute has long supported U.S. food retailers through annual surveys of shopper behaviors and attitudes, providing consistent metrics to evaluate the changing market landscape. This year, FMI worked with the Hartman Group to supplement our U.S. Grocery Shopper Trends research perspective with a cultural lens, interviewing Americans in their homes and while shopping, and drawing upon ethnographic research into U.S. food consumption and consumers.


  • 2015 U.S. Grocery Industry Speaks

    In its 65th year, FMI’s The Food Retailing Industry Speaks ("Speaks") provides the industry with important operational and financial benchmarks ranging from sales and profits to shrink, turns and differentiation tactics. The data is drawn primarily from FMI’s annual survey of U.S. food retailers and wholesalers, and was supplemented with information from public company Securities and Exchange Commission (SEC) 10K filings.

Capitalizing on the Shifting Consumer Food Value Equation

This joint Deloitte, FMI and GMA study found that roughly half of Americans surveyed (51 percent) weigh “evolving drivers” – health and wellness, safety, social impact, experience and transparency – in their purchasing decisions, in addition to the “traditional drivers” of taste, price and convenience. Moreover, this occurs regardless of demographic factors.

Press Release | Infographic

Overview of State Food Product Dating Laws

The FMI Guide to State Food Product Dating Laws provides a snapshot of  food product dating at the state level. In addition to providing a high-level view of the state-by-state picture, this report is also meant to be a jumping-off point for further in-depth research on any particular state. To that end, this document is “fully clickable,” meaning that we have provided hyperlinks to the relevant sections of code for further exploration, and to any guidance materials the state has provided.
  • Getting Clear on Transparency

    Getting ClarityShoppers may also want to know where ingredients originated; whether all its ingredients are healthy; whether the workers who made it were treated fairly; whether it's packaged in the most sustainable fashion possible; the kind of fertilizer the farmer uses; and the distance it traveled to get to the shelf. The list of consumer questions continues to grow. And if we don't supply that information in an easy-to-find place, they will seek answers from sources that may or may not be well suited to provide factual information. 
  • Old Wives’ Tales perpetuate Supermarket Myths

    SaltI remember hearing dozens of old wives’ tales growing up. Some pertained to superstitions, such as opening an umbrella while still inside would bring 10 years bad luck, or if I spilled salt I would throw a pinch over my left shoulder. Others I remember primarily related to misconceptions about food that were neither scientifically accurate nor rationale, such as eating celery counts as negative calories or drinking coffee would stunt my growth.
  • Supermarket Mythbusters II: Not Afraid of the Truth

    MythbustersSupermarket Myths…Busted returns for round two to slay misconceptions in the food retail industry. There’s nothing more haunting to retailers and associates than misinformation giving their customers nightmares. Last October, we launched a new resource to help FMI members combat common misconceptions about their businesses and the products they sell.