Nobel Prize winner Bob Dylan proclaimed more than fifty years ago that “the times they are a changin’.” Today that phrase resonates in the food retail industry as we witness increasingly different ways consumers shop for food, and the many ways grocers are adapting to stay relevant. Always mindful of capturing industry trends, FMI once again this year delved into the minds of consumers and food retailers to make sense of this rapid pace of change to offer the food retail industry tools to understand today’s shopper and improve grocery operations.
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